18+ Safer Gambling Help Centre

FruityKing

Help Centre

Account

Registering, logging in, passwords and changing your details.

How do I open an account?

Press Join at the top of any page and fill in the form. When you submit it we email you an activation link. Click it and you can log in.

I never got the activation email

Give it ten minutes, then look in spam or junk. Still nothing? Go to the login page, enter your email and password, and use Send a new link in the message that appears. Each new link replaces the previous one.

I forgot my password

Use Forgot password. We send a link that works once and lasts 30 minutes. For your security we show the same message whether or not the email address has an account.

Can I change my name or date of birth?

Not yourself, because they are tied to your identity check. If there is a mistake, email support@fruityking.co with a photo of your ID and we will correct it.

Can I change my email address?

Yes. Email support@fruityking.co from the address currently on the account and tell us the new one. We confirm the change with both addresses.

My login is blocked after several attempts

After six wrong passwords in a row, logins for that account pause for 15 minutes. Wait, or reset the password, which clears the lock.

Didn't answer your question? Email support@fruityking.co.