Help Centre
Technical Help
Browsers, loading problems and connection drops.
Which browsers are supported?
Current versions of Chrome, Safari, Firefox and Edge on desktop, Android and iOS. Keep your browser updated for the best performance.
A game won't load
Close other tabs, clear your browser cache and try again. Ad blockers and some privacy extensions stop game providers' content from loading; pause them for this site.
The site says my session has expired
For security, forms stop working if a page has been open for a long time. Reload the page and try again.
Can I play on a VPN?
No. We need to confirm you are in Great Britain, and VPNs hide your location. Games and bets may be blocked while one is on.
Didn't answer your question? Email support@fruityking.co.